Privacy Policy

Introduction

8fbb ("we", "us", or "our") operates the online gaming and sports betting platform available at https://8fbb.ws, serving players across Bangladesh including Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, and Mymensingh. We are committed to safeguarding the personal information of every user who accesses our platform, and this Privacy Policy sets out how we collect, process, store, share, and protect that information.

By creating an account or using the 8fbb platform in any way, you acknowledge that you have read, understood, and agree to the terms described in this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform immediately and contact our support team to close your account.

Information We Collect

We collect two broad categories of information: data you provide directly to us, and data collected automatically as you interact with our services.

Information You Provide Directly

• Full name, date of birth, and national identity details required for account registration and age verification (players must be 21 years or older).
• Contact information including email address, phone number, and residential address (city and district within Bangladesh).
• Financial and payment information, including mobile banking account references for bKash, Nagad, Rocket, and Upay transactions; and bank account details for Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, or Visa/Mastercard where applicable.
• Identity verification documents submitted during KYC procedures, such as national ID cards (NID), passports, or driving licences.
• Communications you send us via email or our support channels, including queries, complaints, and feedback.

Information Collected Automatically

• Device and browser information including IP address, device type, operating system, and browser version, used to ensure platform security and prevent fraudulent activity.
• Session and gameplay data, including pages visited, games played, betting history, session duration, and login timestamps in Bangladesh Standard Time (BST, UTC+6).
• Cookie and tracking data, as further described in the Cookies section of this policy.
• Geolocation data at the country and city level to help us serve localised content and verify player eligibility.

How We Use Your Information

8fbb uses the information we collect for specific, legitimate purposes only. We do not use your data for purposes beyond those listed below without obtaining your explicit consent:

• Account creation, registration management, and verification of player identity and age (21+ only) in compliance with responsible gaming standards.
• Processing deposits and withdrawals through bKash, Nagad, Rocket, Upay, and other approved payment channels, and preventing financial fraud.
• Providing, operating, and improving the 8fbb platform, including personalising your gaming and betting experience based on your preferences and activity history.
• Communicating with you about your account status, transaction confirmations, promotional offers, and important platform updates.
• Monitoring platform usage to detect and prevent money laundering, identity fraud, bonus abuse, and other prohibited conduct.
• Carrying out internal analytics, reporting, and research to understand player behaviour and continuously improve our services for the Bangladesh market.

Sharing of Your Information

8fbb does not sell your personal data to any third party. We may, however, share your information in limited and clearly defined circumstances:

• Trusted service providers: payment processors (bKash, Nagad, Rocket, Upay), identity verification partners, fraud prevention services, and platform infrastructure providers who are contractually bound to handle data securely and only as instructed by 8fbb.
• Legal obligations: where disclosure is required by applicable law, court order, or lawful request from a competent authority.
• Business transfers: in the event of a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. You will be notified in advance if such a change materially affects how your data is handled.

We require all third parties to respect the security of your personal data and to treat it in accordance with applicable law. We do not allow our third-party service providers to use your personal data for their own marketing purposes.

Cookies and Tracking Technologies

8fbb uses cookies and similar tracking technologies (local storage, session tokens, pixel tags) to operate and improve the platform, maintain your logged-in session, remember your preferences, and gather analytics data. Cookies are small text files placed on your device by your browser when you visit our site.

You can control or disable cookies through your browser settings; however, doing so may affect the functionality of the 8fbb platform, including your ability to log in and place bets. By continuing to use the site after being notified of our cookie use, you consent to their placement on your device.

Data Security

8fbb takes the security of your personal information seriously. We implement industry-standard technical and organisational measures to protect your data against unauthorised access, accidental loss, alteration, and disclosure. These measures include SSL/TLS encryption for all data transmitted between your browser and our servers, secure hashing for account passwords, and role-based access controls limiting internal staff access to personal data.

While we strive to maintain the highest possible security standards, no online platform can guarantee absolute security. We encourage you to use a strong, unique password for your 8fbb account and to never share your login credentials with anyone. If you suspect unauthorised access to your account, contact our support team immediately at [email protected].

Data Retention

We retain your personal data for as long as your 8fbb account remains active, plus any additional period required to fulfil legal, regulatory, or audit obligations. Transaction records, KYC documentation, and gameplay history are held for a minimum period consistent with applicable financial record-keeping standards. Once data is no longer required for any legitimate purpose, it is securely deleted or anonymised. If you request account closure, we will process your deletion request within a reasonable timeframe, subject to our legal retention requirements.

Your Rights Regarding Your Personal Data

8fbb respects your rights as a data subject. Depending on applicable law, you may have the following rights in relation to the personal information we hold about you:

• Right of access: you may request a copy of the personal data 8fbb holds about you, free of charge, in a structured and readable format.
• Right to rectification: if any personal data we hold about you is inaccurate or incomplete, you may ask us to correct or update it.
• Right to erasure: in certain circumstances you may request that we delete your personal data, subject to any overriding legal obligations we have to retain it.
• Right to restrict processing: you may ask us to suspend the processing of your personal data in specific situations, for example while we verify its accuracy following a rectification request.
• Right to object: you may object to the processing of your personal data for direct marketing purposes at any time, and we will honour that request immediately.

To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Subject Request". We will respond within 30 days of receiving your request. We may need to verify your identity before processing certain requests.

Payment and Financial Data Handling

All deposit and withdrawal transactions on 8fbb are processed through encrypted, secure channels. When you use mobile financial services such as bKash, Nagad, Rocket, or Upay, or banking services including Visa and Mastercard, we handle only the reference and transaction confirmation data necessary to verify and reconcile your payment — we do not store your full mobile PIN, card CVV, or internet banking password.

Transaction logs are retained for internal audit and fraud prevention purposes. We are committed to RNG-based fair play and SSL-encrypted financial operations, ensuring every Bangladeshi player's deposits and withdrawals are handled with the highest standards of security and transparency.

Third-Party Links and Services

The 8fbb platform may contain references to game providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. While we carefully vet our technology partners, each provider operates under its own privacy practices and terms. We are not responsible for the privacy policies or content of any third-party provider. We encourage you to review the privacy policies of any third-party services you interact with through the 8fbb platform.

Children's Privacy and Age Restriction

The 8fbb platform is strictly intended for adults aged 21 and above. We do not knowingly collect personal information from any individual under the age of 21. If we become aware that we have inadvertently collected data from a minor, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on our platform, please contact us immediately at [email protected].

Changes to This Privacy Policy

8fbb reserves the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered users via email or an in-platform notification. Your continued use of the 8fbb platform after any changes take effect constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you remain informed about how we protect your information.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way 8fbb handles your personal data, our support team is available 24/7 and ready to assist you. We take all privacy-related enquiries seriously and aim to respond promptly.

Email: [email protected]